Why Did We Develop This Course
Business etiquette is a set of expected behaviours that facilitate interaction between people in the working world. It involves treating co-workers, employers and customers with respect and courtesy in a way that creates a pleasant work environment for everyone. Poor business etiquette can cost you the trust of your workers and your customers, and the loss of valuable business opportunities.
Through the course, we aim to provide a simple yet practical playlist of videos with realistic tips on how to act professionally in the workplace. This playlist is supported by a set of resources that are available to participants.
Who is it for?
Anyone that is new to the workplace or people who have the experience but want to learn how to improve their etiquette skills including: Recent Graduates, Employees, Managers & Entrepreneurs
What you will learn
After the completion of the course, you will be guided by practical tips, useful templates, the ability to ask an expert a question and can earn an Acknowledgment of Completion after successfully completing the course.
Course Subject Areas
Welcome to the world of Business Etiquette Consulting!
|Module 1||Business Etiquette|
|Welcome to the world of Business Etiquette Consulting!|
|Unit 1||Business Etiquette Pretest|
|Unit 2||Professionalism at a Meeting|
|Unit 3||Communicating in a Meeting|
|Unit 4||How to Record Minutes of Meeting|
|Unit 5||Professional Phone Skills|
|Unit 6||Professionalism at the Workplace|
|Unit 7||How to Write an Email Professionally|
|Unit 8||Business Etiquette Post Test|