Why Did We Develop This Course
Customer meetings are an essential part of business, and happen all the time but too often time and effort is wasted at meetings which are not well prepared, have no clear purpose and where attendees don’t have a clear outcome from the meeting.
Through the course, we aim to provide a simple yet practical playlist of videos with practical tips on how to get the best outcome from your customer meetings. This playlist would be supported by a set of resources that would be available to the participants.
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Who is it for?
Anyone that is new to customer meetings or wants people how have the experience but want to learn how improve their skills including: Recent Graduates, Employees, Managers & Entrepreneurs
What you will learn
After the completion of the course, you will get a set of various tips & techniques that are most important for you including templates, tools and an Acknowledgment of Completion.
Course Subject Areas
Effective Customer Meetings
Effective Customer Meetings
| Module 1 | Effective Customer Meetings | |
| Effective Customer Meetings | ||
| Unit 1 | Effective Customer Meetings Pretest | |
| Unit 2 | Effective Face-to-Face Customer Meetings | |
| Unit 3 | Elements that Impact your Communication | |
| Unit 4 | Tips for Better Body Language | |
| Unit 5 | Tips to Use at the Start of Business Meetings | |
| Unit 6 | The Best Way to Uncover Client Needs | |
| Unit 7 | 3 Steps to Demonstrate an Understanding of Client Needs | |
| Unit 8 | Steps to Use When Ending a Client Meeting | |
| Unit 9 | Effective Customer Meetings Posttest | |
Our Course Methodology
