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Why Did We Develop This Course

Customer meetings are an essential part of business, and happen all the time but too often time and effort is wasted at meetings which are not well prepared, have no clear purpose and where attendees don’t have a clear outcome from the meeting.
Through the course, we aim to provide a simple yet practical playlist of videos with practical tips on how to get the best outcome from your customer meetings. This playlist would be supported by a set of resources that would be available to the participants.

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Who is it for?

Anyone that is new to customer meetings or wants people how have the experience but want to learn how improve their skills including: Recent Graduates, Employees, Managers & Entrepreneurs

What you will learn

After the completion of the course, you will get a set of various tips & techniques that are most important for you including templates, tools and an Acknowledgment of Completion.

Course Subject Areas

Effective Customer Meetings
Effective Customer Meetings
Module 1 Effective Customer Meetings  
Effective Customer Meetings
Unit 1 Effective Customer Meetings Pretest
Unit 2 Effective Face-to-Face Customer Meetings
Unit 3 Elements that Impact your Communication
Unit 4 Tips for Better Body Language
Unit 5 Tips to Use at the Start of Business Meetings
Unit 6 The Best Way to Uncover Client Needs
Unit 7 3 Steps to Demonstrate an Understanding of Client Needs
Unit 8 Steps to Use When Ending a Client Meeting
Unit 9 Effective Customer Meetings Posttest

Our Course Methodology

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