Why Did We Develop This Course
Problem solving is removing the obstacles you may face on the path of your goal achievement. In this simple course, we will take you through a step by step process of how to implement good problem solving skills by learning about different techniques that you can use to find the right solution to your problem.
Through the program, we aim to provide a simple playlist of videos to help you become an exceptional one-of-a kind problem solver that can tackle almost anything. This playlist is supported by a set of resources that are available to participants.
Who is it for?
Problems are everywhere. Problems happen inside and outside an organization. So, problem solving is important for everyone because knowing how to solve your problems makes your life a happier place!
What you will learn
After the completion of the course, you will be guided through a step by step process to develop a personalized solution plan template to your problem, tools and an Acknowledgment of Completion.
Course Subject Areas
|Module 1||Problem Solving|
|Unit 1||Problem Solving Pre-Test|
|Unit 2||3 Reasons Why It’s Important to Know How to Solve Problems in an Organization|
|Unit 3||6 Qualities of Exceptional Problem Solvers|
|Unit 4||5 Precautions to Take Defining the Problem|
|Unit 5||7 Steps of the Unique Problem Solving Strategy ‘Fish Technique’|
|Unit 6||‘5 Step Approach’ Alternative Problem Solving Strategy|
|Unit 7||5 Ways to Know Your Solution Has Worked|
|Unit 8||Problem Solving - Post Test|